TERMS AND CONDITIONS
General Terms and Conditions of Sale of the site WWW.LANEUS.IT
1. SCOPE OF APPLICATION AND INTERPRETATION
1.1. The following General Terms and Conditions of Sale (“General Conditions”) govern the offer and retail sale to users (hereinafter, for brevity, “Customers”) of clothing and accessory products branded LANEUS® (“Products”) through the eShop available on the website www.laneus.it (“The Site”), owned and managed by MANIFATTURE DADDATO S.r.L. with registered office at via Strasburgo, n. 11/13/15/18 – Barletta (BT) – tax code and VAT number 05524450722 (“DADDATO”).
1.2. The General Conditions applicable to each individual order (“Laneus Order” or “the Order”) will be those published on the Site at the time of its transmission by the Customer. DADDATO reserves the right to modify the General Conditions at any time and without prior notice.; any changes to the General Conditions will be effective from the moment of publication on the Site and will apply only to Orders completed after the publication itself. Customers are therefore invited to consult the aforementioned General Conditions before making any purchase on the Site and to print and/or save them on any durable medium of their choice. The purchase of a Product through the Site implies the full and unconditional acceptance by the Customer of the General Conditions, which he acknowledges having read and understood before placing the Order, by checking the appropriate box present in the check-out window as better indicated in the paragraph “Orders, acceptance and payments” that follows.
1.3. The titles of the articles listed in these General Conditions are indicated solely for convenience and will not affect theinterpretation of the relevant provisions. The words and expressions used in these General Conditions shall have the meaning of the definitions indicated from time to time. The singular shall include the plural and vice versa.
1.4. The Customer will benefit from the protection provided in case of entering into distance agreements pursuant to Title III, Section II, of Legislative Decree No. 206 of September 6, 2005 (“Consumer Code”), as well as all further protections provided for buyers by the same Consumer Code.
1.5. All Products and prices indicated in the eShop constitute an offer to the public with the limitations and methods contained in these General Conditions. The retail sale of the Products available and orderable on the eShop to the consumer cannot be intended for entrepreneurial or professional activities.
1.6. The sections “Terms of Use”, “Shipping Policy” and “Returns” of the Site are to be considered an integral and substantial part of these General Conditions.
2. ORDERS, ACCEPTANCE and PAYMENTS
2.1. The Customer can have free access to the Site and view the main features of the displayed Products, including their price, as well as the images published to illustrate the Products themselves.
2.2. For thepurchase of the Products, the Customer may place the Order as follows:
• select the Products you wish to purchase by adding them to the virtual cart.;
• once the Products are added to the virtual cart, the Customer must click on the “check-out” button in order to submit the Order, after accepting these General Conditions by means of the appropriate checkbox. Until that moment, all added Products can be reviewed and possibly modified and/or deleted.; moreover, by accessing the cart, the Customer can verify, before purchasing and paying, all the information related to the purchase of the Products, including shipping costs and estimated delivery times.
2.3. To place the Order, prior registration on the Site is not necessary. The Customer, in fact, may place the"purchase as a guest. In this case, to complete the Order, the Customer must enter in the appropriate fields their first name, last name, shipping address (and billing address, if different) and fill in the appropriate spaces with the details of their credit/debit card."
2.4. Alternatively to what is indicated in the previous point, the Customer may place the Order by entering the email address and password defined during registration on the Site in order to access their account (hereinafter, “the Laneus Account”).
2.5. The Customer can make the payment with a credit card, debit card, prepaid card, via “Paypal” or via “ScalaPay”. If the Customer intends to make the payment through their “PayPal” account or through their “Scalapy” account, the Customer will be required to enter the relevant access credentials. Regardless of the chosen payment method, DADDATO reserves the right to wait for the actual crediting of the payment before proceeding with the fulfillment and shipping of the Order.
2.6. Once theOrder, DADDATO will send to the"Customer's email address indicated during registration on the Site or at the time of check-out as a guest, a confirmation receipt of the"order containing a summary of the information related to the"purchase (the Order Confirmation). The Order will be binding for DADDATO and the contract will be considered concluded, for all intents and purposes, at the moment the Customer receives, at the email address indicated during registration or at the one indicated at the time of check-out as a guest, the Order Confirmation."
2.7. The Customer may cancel the Order within one hour of receiving the Order Confirmation by accessing the “orders placed” section in the reserved area of their Laneus Account or by contacting DADDATO's Customer Care at the contact addresses provided in the “Contacts” section of the Site. Following the cancellation of the Order and within 5 working days, DADDATO will refund the Customer the price paid using the same payment method chosen by the Customer at the time of purchase. Regardless of the correspondence between the recipient of the Products entered at the time of the Order and the person who made the payment of the amounts due for the purchase, the refund of the amounts will always be executed by DADDATO in favor of the person who made the payment, identified as the account holder of “Paypal”, “Scalapay Account” or the credit, debit, or prepaid card used for the purchase.
2.8. In the event that the Customer wishes to modify the Order after receiving the Order Confirmation and before the Product is shipped, the Customer must contact DADDATO's Customer Care at the contact addresses provided in the “Contacts” section of the Site. The Customer acknowledges and accepts that it is not possible to cancel and/or modify an Order once the shipping process has begun.
2.9. DADDATO, following unforeseen logistical and organizational difficulties or the occurrence of Force Majeure events as defined in the paragraph “Force Majeure” that follows, may cancel the Order by notifying the Customer via email at the email address provided during registration or at the one indicated at the time of check-out as a guest.
2.10. The Customer can keep the data of their Order by saving what is shown on the page preceding the submission of the Order or by saving the email communication with which the Order Confirmation is sent. All orders placed will be saved by DADDATO on its systems and the Customer will be able to access them after authenticating to the Laneus Account using the login credentials (username and password) chosen during registration. In the same reserved area, the Customer can consult the orders placed, pending orders, and contracts already concluded, and update and save their data (contact details and email address).
3. PRODUCTS AND PRICES
3.1. DADDATO reserves the right to modify at any time the assortment of Products offered on the eShop, as well as the related prices and/or their characteristics. In any case, DADDATO will not make any price changes to the Products after sending the Order Confirmation to the Customer.
3.2. The essential characteristics and a brief description of the Product are indicated on the eShop on each product detail page.
3.3. DADDATO is committed to ensuring that the description and/or photographic representation of the Products are as faithful as possible to the Products themselves. However, the Customer acknowledges and accepts that the quality of the images and/or videos accompanying the presentation of the Products on the Site may depend on the computer tools used by the Customer and/or their personal perception and, therefore, that the images and/or videos should be considered purely illustrative.
3.4. In general, all Products available on the eShop are immediately available. Any absence and/or unavailability, even temporary, of the Products will be indicated by the label "Not available" highlighted in red next to the Product image. If interested in receiving updates on the restocking of the Product, the Customer can communicate to DADDATO, by filling out the appropriate form, their email address and will be notified when the Product becomes available again. DADDATO cannot in any case be held responsible for the unavailability of one or more Products and/or for the failure and/or untimely communication to the Customer of the restocking of the Product.
3.5. The prices of the Products published on the eShop are understood to include VAT and for products packaged according to industry standards and net of any duties, taxes, and, in general, applicable fiscal charges in the destination country of the Products which, if different from Italy, will be borne by the Customer.
3.6. The prices of the Products may be subject to updates. The Customer is obliged to verify the final sale price before finalizing the purchase procedure.
4. SHIPPING OF PRODUCTS AND DELIVERY TERMS
4.2. The delivery term of the Products is that indicated in the Order Confirmation. The Customer acknowledges and accepts that the delivery date may be subject to changes due to events and/or circumstances beyond the direct control of DADDATO. DADDATO will not be responsible, in any case and for any reason, for any direct or indirect damage caused by deliveries of Products after the delivery term indicated in the Order Confirmation, declining any responsibility from now on.
4.3. The shipping of the ordered Products will be carried out by a shipping company operating in the national and international territory and identified by DADDATO ("the Courier"). Deliveries will take place throughout Italy and abroad (both in EU and non-EU countries). More detailed information regarding shipping times and costs is available and can be consulted in the "Shipping Policy" section of the Site.
4.4. The costs, times, and methods of shipping will be indicated at the time of finalizing the Order and may vary based on the following parameters: destination, total weight of the Products, number of packages, urgency of delivery. Therefore, the Customer is invited to check the shipping details before proceeding with the purchase. In the event that the Customer requests urgent delivery of the Products, DADDATO reserves the right to apply a surcharge that will be quantified before proceeding with the purchase. Shipping costs to foreign countries (both EU and non-EU countries) will be borne by the Customer. Shipping costs will be explained in the Order Confirmation. All costs are to be understood as including VAT.
4.5. The Customer can track the status of the shipment through the tracking number that will be sent by the Courier, as soon as the shipment is taken over, to the email address of the Customer indicated during registration or at the time of check-out as a guest or via SMS, if the Customer has also provided their mobile phone number. For the calculation of delivery times, only working days of the week are counted and midweek holidays are excluded. The indicated delivery term is automatically extended in case of force majeure events as defined in the 'Force Majeure' paragraph that follows for a period equivalent to the duration of the event itself. DADDATO commits to promptly inform the Customer of the occurrence of a force majeure cause: if such a situation lasts for more than 60 days, both DADDATO and the Customer will have the right to withdraw from the contract. In this case, the Customer will not be entitled to any compensation or damages, with the only right being the return of what has already been paid for the purchase of the Products.
4.6. The delivery term is extended for reasons attributable to the Customer if, for example, the latter does not provide, or provides incomplete, shipping data for the Products. DADDATO assumes no responsibility for any delivery errors due to inaccuracies or incompleteness in the completion of theOrder by the Customer.
4.7. Orders placed separately will be shipped separately, even if the recipient of the Products is the same.
4.8. From the shipment, the Products will travel at the risk and peril of the Customer, unless different liability is attributable to the Courier under the law. DADDATO relinquishes ownership of the Products and the Customer acquires it at the time of the Courier's acceptance, assuming the related risks. Consequently, any claims related to damages, losses, or destruction of the Products resulting from transport, the Customer may act directly against the Courier provided they accept delivery 'with reservation', thus excluding from now on the involvement, and therefore the liability of DADDATO. The Customer therefore acknowledges and accepts that DADDATO assumes no responsibility for any damages suffered by the Products after their delivery to the Courier, or for other circumstances that are beyond the direct control of DADDATO.
4.9. The Customer will be required, by the person appointed by the Courier, to sign a receipt confirming the delivery of the ordered Products, which will serve as proof of delivery by DADDATO and receipt by the Customer, or the recipient of the Order, of the Products themselves. At the time of delivery of the Product by the Courier, the Customer is required to check that the number of packages being delivered matches what is indicated in the transport document and that the packaging is intact, undamaged, not wet, or otherwise altered, including the sealing materials (adhesive tape or metal straps).
4.10. Shipments will be delivered to the shipping address indicated by the Customer at the time of completion of the'Order, but not necessarily to the person indicated as the recipient. If shipments are directed to addresses with a central receiving service, they will be delivered to that service.'
4.11. The Courier does not accept changes to the destination address entered at the time of placing the Order. The Customer is therefore invited to check the accuracy of the information entered at the time of the Order.
4.12. In case of the recipient's absence, for shipments within the national territory, the Customer or the recipient of the Order will receive, from the Courier, via e-mail at the address indicated during registration or at checkout as a guest, a notice of attempted delivery informing them of the Courier's visit. In this case, the second delivery attempt will be rescheduled for the following working days. In case of non-delivery after the second attempt, DADDATO reserves the right to contact the Customer directly to reschedule the delivery. For shipments abroad, however, in case of absence, the Customer or the recipient of the Order will receive via e-mail at the address indicated during registration or at checkout as a guest, a notice of attempted delivery with which they must contact the Courier directly, at the address indicated on the notice, in order to arrange a new delivery. If the Customer does not contact the Courier, the Courier's representative will still make another attempt on the working days following the first attempt. If after two delivery attempts by the Courier it has not been possible to deliver the package, DADDATO reserves the right to contact the Customer or the recipient of the Order directly to arrange a new delivery. In the absence of delivery of the package, the package will be returned to DADDATO.
5. LEGAL WARRANTY OF CONFORMITY
5.
5.1. Upon purchasing Products on the Site, the legal warranty of conformity provided by the Consumer Code applies, which protects the consumer in case of purchase of defective Products or Products that do not correspond to the use declared by the seller. DADDATO, therefore, undertakes to provide the Customer with a legal warranty of conformity of the Products, which will be effective pursuant to articles 128 and following of the Consumer Code. In the event that the delivered Product is defective and/or different from the one ordered, the Customer, unless the requested remedy is impossible or excessively burdensome compared to the other, has the right to request, alternatively:
- the delivery of a Product identical to the one ordered, subject to stock availability, or
- the delivery of an equivalent Product in quality and price based on stock availability, or
- the refund of the Product price and shipping costs.
following the procedure indicated in the paragraph “Right of Withdrawal” that follows, specifying in the form accessible through the “Request Return” Section the reason “warranty for non-compliant product”. The Customer acknowledges and accepts that the warranty referred to in this article applies only when the Products have been handled with due care and do not show obvious signs of damage, use, and/or washing. In any case, the warranty referred to in this article does not apply to defects resulting from normal wear and tear of the Product.
5.2. Once the return procedure is opened, DADDATO will appoint its own courier to collect the Product at the address provided by the Customer and/or at the recipient of the Order, informing the Customer and/or the recipient of the Order of the scheduled date and time for the return collection. The return shipping costs of the Products via the courier appointed by DADDATO are borne by DADDATO for shipments within Italian territory. Unless otherwise indicated, the return shipping costs of Products coming from abroad (including EU countries) or the return shipping costs of Products via the courier appointed by the Customer are instead borne by the Customer. More detailed information on shipping costs is available and can be consulted in the “Shipping Policy” section of the Site.
5.3. Following the receipt of the non-compliant Product, DADDATO reserves the right to assess the actual alteration and/or defectiveness of the same and, in the case of a positive finding, will proceed to replace the Product at its own expense and/or refund the price, within and no later than 30 (thirty) days from the date of receipt. In case of a negative finding, DADDATO will promptly communicate to the Customer the negative outcome of the checks carried out. In this case, the Customer may, at their own expense, collect the Product at DADDATO's premises within and no later than 30 (thirty) days from the communication of the negative outcome of the procedure. In case of disputes, DADDATO, without any obligation in this regard, will make every reasonable effort to meet the Customer's needs. The Customer is therefore invited to contact DADDATO's Customer Service through the contact addresses present in the “Contacts” section of the Site.
5.4. The legal warranty lasts two years from the date of delivery of the Product and must be asserted by the Customer within two months from the discovery of the defect. In particular, the Customer must report the defect to DADDATO and the action aimed at asserting the defects (so-called defect report) will be barred, in any case, within a maximum term of 26 months (24 months plus 2 months from the date the Customer discovered the defect) from the delivery of the Product.
6. RIGHT OF WITHDRAWAL
6.1. In accordance with the provisions of the Consumer Code, the Customer has the right to withdraw from the contract without paying penalties and without specifying the reasons, within 14 (fourteen) days from the receipt of the Products, by filling out the return authorization request accessible from the “Request Return” section on the Site or by sending to DADDATO, by registered mail with return receipt or via certified email to the addresses present in the “Contacts” section of the Site, an explicit declaration of the decision to exercise the right of withdrawal. The Customer acknowledges and accepts that the return authorization request procedure accessible from the “Request Return” section on the Site will not be fillable after the expiration of the 14 (fourteen) days from the receipt of the Products. The Customer is invited to contact DADDATO's Customer Service, through the contact addresses present in the “Contacts” section of the Site, for any support requests, including technical, and/or information regarding the above-described return authorization request procedure. Furthermore, the Customer acknowledges and accepts that, in the event of exercising the right of withdrawal by registered mail with return receipt or via certified email, the burden of proving the correct and timely sending to DADDATO of the communication declaring the exercise of the right of withdrawal will remain with the Customer.
6.2. Following the request from the Customer, DADDATO, having verified the actual existence of the necessary conditions for opening a return procedure, will confirm to the Customer, at the email address provided during registration or at checkout as a guest, that the request has been received, simultaneously communicating the assigned return number. The Customer acknowledges and accepts that returns shipped without having previously obtained a return number and/or indicating a name different from that used during thepurchase, may not be accepted.
6.3. Once the return procedure has been initiated, DADDATO will appoint its own carrier to collect the Product at the address provided by the Customer and/or at the recipient of the Order, informing the Customer and/or the recipient of the Order of the scheduled date and time for the return collection. The Products to be returned must be delivered to the carrier within 14 (fourteen) working days from the date on which the Customer exercised the right of withdrawal. In any case, the Customer may choose to return the Products via a different carrier, provided that, before shipping, they have obtained the return number and that the Products are delivered to the carrier within 14 (fourteen) days from the date on which the right of withdrawal was exercised.
6.4. The return shipping costs for the return of Products via a carrier appointed by DADDATO are borne by DADDATO for shipments within Italian territory. Unless otherwise indicated, the return shipping costs for Products coming from abroad (including EU countries) are the responsibility of the Customer. The Customer acknowledges and accepts that if the Products are returned via a carrier appointed by the Customer, the return costs will be solely borne by them. More detailed information regarding the return policy and shipping costs is available and can be consulted in the section "Returns" and “Shipping Policy" of the Site.
6.5. The right of withdrawal is considered correctly exercised if the Customer has met all of the following conditions:
• the return authorization request must be correctly filled out and sent to DADDATO within 14 (fourteen) days from the date of delivery of the Product.
• the Product must not have been used, worn, washed, or damaged.
• the identification tag must still be attached to the Product. All Products sold by DADDATO are equipped with an identification tag secured with a tamper-proof seal, which is an integral part of the Product. Products returned without a tag and/or seal will not be accepted.
• Products must be returned in their original packaging complete with any accessories (e.g., dust bags, hangers), and accompanied by a copy of the shipping invoice.
• Customized Products, which have undergone any alteration and/or have been damaged by the Customer, cannot be returned.
6.6. If the Customer meets all the required conditions, DADDATO will refund the price of the purchased Products using the same payment method chosen by the Customer at the time of purchase. Regardless of the correspondence between the recipient of the Products and the person who made the payment for the purchase, the refund will always be made by DADDATO in favor of the person who made the payment, identified as the account holder of “Paypal”, the “Scalapay” account, or the credit, debit, or prepaid card used for the purchase. DADDATO will refund the Customer the full price paid at the time of purchase, net of any shipping costs, duties, customs charges, etc., regardless of the price of the Product published on the Site at the time of sending the return request to DADDATO.
6.7. The DADDATO customer service will contact the Customer directly if the Product subject to return cannot be accepted because it does not comply with the conditions stated above. In this case, DADDATO, without any obligation in this regard, will make every reasonable effort to meet the Customer's needs. The Customer may choose to have the purchased Products returned with shipping costs solely at their own expense.
7. EXCHANGE PROCEDURE
7.1. The purchased Products can be exchanged for a size change, color change, model change, and/or item change, provided that the Product to be exchanged has not been used, worn, washed, or damaged, that the identification tag and seal are still attached to the Product, and that the price of the two Products is identical. In the event that the Customer intends to exchange the purchased Product for a Product of higher or lower price, the return procedure described in paragraph 6 above will apply.
7.2. Even in the case of an exchange procedure, Products must be returned in their original packaging complete with any accessories (e.g., dust bags, hangers), and accompanied by a copy of the shipping receipt.
7.3. Return shipping costs for the exchange of Products through a carrier appointed by DADDATO are borne by DADDATO for shipments within Italy. The Customer may choose to return the Products for exchange also through a different carrier than the one identified, but in this latter case, the return costs of the Products will remain solely at the Customer's expense. Unless otherwise indicated, return shipping costs for the exchange of Products at DADDATO's headquarters from abroad (including EU countries) are at the Customer's expense, except in the case of a size exchange where, instead, the costs will still be borne by DADDATO. More detailed information regarding the return policy for exchanges and shipping costs is available and can be consulted, respectively, in the section "Returns" and “Shipping Policy" of the Site.
7.4. If the Customer meets all the required conditions, subject to stock availability, DADDATO will carry out the exchange and will ship the replaced Product to the Customer. For further details regarding costs, times, and shipping methods, the Customer is invited to consult the section "Shipping Policy " of the Site.
7.5. DADDATO's Customer Service will contact the Customer directly if the Product subject to exchange cannot be accepted because it does not comply with the conditions stated above. In this case, DADDATO, without any obligation in this regard, will make every reasonable effort to meet the Customer's needs. The Customer may choose to have the purchased Products returned with shipping costs solely at their expense.
7.6. DADDATO reserves the right to designate certain Products on the Site as “non-returnable.” This feature will be explicitly stated on the Site, on the Product details page.
8. INTELLECTUAL PROPERTY RIGHTS
8.1. Every content of the Site, including but not limited to text, software, photographs, videos, and images of the Products, is protected by copyright and is owned by DADDATO, owner of the Laneus® brand.
8.2. The Customer may not use, copy, reproduce, modify, publish, transmit, or exploit in any way the name of DADDATO and/or the Laneus® brand or any content of the Site, either in whole or in part, nor download information from the Site for commercial purposes.
8.3. Unless otherwise provided by copyright laws, no copying, distribution, transmission, publication, or commercial exploitation of downloaded content will be allowed without the explicit consent of DADDATO. The Customer acknowledges that they do not acquire any intellectual property rights through the download of copyright-protected content.
9. FORCE MAJEURE
9.1. For the purposes of these General Conditions, Force Majeure shall mean events such as, by way of example and not limited to: war, hostile acts or military operations, whether conducted in a state of declared war or not; rebellion, revolution, insurrection, disorder, civil war, riots, and acts of terrorism; nationalization, mobilization, requisition, sanctions, blockade, or any other act or failure to act by a national or local governmental authority; strike, sabotage, lockout, embargo, blockade, industrial dispute, shipwreck, interruption or limitation of electricity supply; natural disasters, pandemic, epidemic, quarantine, plague, earthquakes, storms, fires, flooding, tidal waves; actions or omissions by local authorities, prohibition of exporting or importing materials or equipment or services.
10. MISCELLANEOUS
10.1. If any provision of these General Conditions is considered null or invalid, the remaining parts of these General Conditions will remain valid and effective.
10.2. The mere tolerance of DADDATO or the failure of the Customer to contest the non-compliance with the information contained in the General Conditions cannot be interpreted as tacit acceptance of such prohibition or fulfillment, nor as a desire to waive the provisions agreed upon by the parties.
11. COMMUNICATIONS:
11.1. For any communication and/or request for assistance and/or complaint regarding the purchased Products, the Customer can contact DADDATO at the addresses indicated in the section "Contacts" of the Site.
12. PRIVACY
12.1. The Customer can obtain complete information on the processing of their personal data in the “Privacy Policy” Section of the Site.
12.2. For any other information regarding DADDATO's Privacy Policy, the Customer is invited to send any requests to the addresses listed in the “Contacts” section of the Site.
13. APPLICABLE LAW AND COMPETENT COURT
13.1. These General Conditions are governed and interpreted according to Italian law.
13.2. As far as not expressly provided for by these General Conditions and by Italian law, explicit reference is made to the Italian Civil Code and the Consumer Code.
13.3. In the event of any disputes that may arise between DADDATO and the Customer regarding the interpretation, effectiveness, validity, execution, and/or resolution of these General Conditions, the judge of the place of residence or domicile of the Customer, if located in Italian territory, will have jurisdiction.
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TERMS OF USE OF THE SITE
Dear Customer,
Welcome to www.laneus.it (“The Site”).
The Site is owned and managed by MANIFATTURE DADDATO S.r.L. based in via Strasburgo, n. 11/13/15/18 – Barletta (BT) – tax code and VAT number 05524450722 (“DADDATO”), holder of the Laneus® brand.
The use of the Site is permitted under the terms and conditions set forth in this section “Terms of Use” (hereinafter also referred to as “the Terms of Use”). Please read these conditions carefully before using the Site.
By using the Site, you effectively express your consent regarding the Terms of Use.; therefore, if you do not accept all or part of the Terms of Use, DADDATO invites you not to use the Site and not to download any material from it.
DADDATO may limit access to certain functions or areas of the Site only to users who have registered through the registration procedure on the Site. The username and password defined during the registration phase will allow access to the user's personal account (hereinafter “the Laneus Account”) and are to be considered confidential information and must not be disclosed to third parties.
DADDATO reserves the right to modify the Terms of Use at its sole discretion, at any time and without prior notice. Any changes to these Terms of Use will be published on the Site. If you do not agree with any permanent modification, you have the right to delete your Account.
You agree to provide truthful, accurate, current, and complete information about yourself as required by our registration procedures and, in any case, to provide all necessary information and data so that DADDATO can proceed with the accurate execution of the orders you place through the eShop on the Site. You commit to not impersonate another person or entity and to not falsely declare your identity or relationship with another person or entity, including the use of the username, password, or other account-related information of another person where our registration procedure requires such information. You also agree to promptly notify us at the address provided in the “Contact” section on the Site of any unauthorized use of the username, password, or other information related to your Account, or any other security breach of which you become aware, concerning the Site or related aspects.
You declare full ownership and availability of the data, information, and content provided to DADDATO and that any use of them by DADDATO does not violate any third-party rights nor violate laws and/or regulations. You are responsible for the confidentiality of your username(s), password, and account, as well as all activities carried out on behalf of your Laneus Account. DADDATO reserves the right, at its sole discretion, to suspend and/or block your Laneus Account and the ability to use the Site or any part of it for impersonating another person or entity or for falsely declaring your identity in any other way or for violating these Terms of Use in any other way.
It is strictly prohibited to transfer the Account and/or username and/or password to third parties and/or allow third parties, natural and/or legal persons and/or automated systems even if installed on their device (Applications, websites, etc.) to use the Account and/or username and/or password on their behalf and/or on behalf of third parties. In case of violation of such prohibitions, DADDATO reserves the right to deactivate the Account and request compensation for any damages suffered.
The user is obliged not to interfere with the operation of the Site and, in particular, agrees not to attempt to bypass its security, not to tamper with it, not to engage in hacking activities, or in any way to jeopardize the operation of the Site or any computer system, server, router, and any other computing device.
DADDATO is committed to managing the security of the Site's infrastructure in the best possible way. However, it cannot guarantee that every content on the Site is free from infections or that it may not be temporarily compromised during a cyber attack. The user must activate all procedures and controls regarding viruses, in order to meet the security and reliability needs of incoming and outgoing data.
DADDATO will have the right to temporarily or permanently suspend the connection to the Site for events beyond its direct control and/or for events caused by power outages and failed telephone connections, unavailability or congestion of the equipment of fixed, mobile telephone operators, and the gateways used, for the user's failure to comply with any of the obligations set forth in these Terms of Use, for improvement, repair, maintenance work on the Site. Therefore, no refund and/or direct and/or indirect compensation will be owed to the user/customer for any reason. It is understood that in the case of temporary suspension of the service for improvement, repair, maintenance, or restyling work on the Site, the operation of the Site will resume and continue regularly for users according to these Terms of Use.
COMMERCIAL POLICY
For the purchase of products available on the Site, DADDATO accepts the following payment methods: credit card, debit, prepaid, Scalapay, and/or PayPal.
DADDATO accepts payment through the following circuits: Visa, Mastercard, American Express, and Maestro.
To receive further protection on e-commerce transactions, DADDATO suggests activating the security PIN codes provided by Verified by Visa and Securecode by Mastercard. For more information, DADDATO invites users to visit the websites WWW.VISA.COM and WWW.MASTERCARD.COM.
CREDIT CARD CHARGE
If the funds are sufficient and the data entered correctly, the operation will be automatically authorized. The Customer will receive a confirmation email from the payment processor.
The"authorized amount is temporarily blocked in deposit as a payment request; the"amount is then settled on the working day following the transmission of the Order made by the Customer.
PRICES AND CURRENCY
The published prices and final invoices will be expressed in euros (EUR) for all shipping countries.
DADDATO invites Customers to contact their bank and be informed about the value of the price conversion and the bank fees related to the transaction.
Amounts paid by credit and/or debit card will be charged in euros (EUR), and the final price will be calculated and charged applying the specific exchange rate of the day of the transaction.
PROMOTIONAL CODES
Promotional codes are personalized codes sent to the Customer via email or made available through the Site that allow the Customer to benefit from a discount exclusively on the purchases of Products made on the Site according to the timing and methods communicated by DADDATO (hereinafter also "discount Code").
Discount Codes are issued at the will and at the sole discretion of DADDATO, on specific occasions (promotional offers, advertising campaigns, etc.).
Each discount Code can only be spent for Orders following their issuance. Discount Codes may be cumulative. In any case, DADDATO reserves the right to indicate the cumulative nature or not of the discount Codes at the time of their issuance, giving prior notice to the Customer. Where the Customer intends to use the discount Code, the related entry must occur during the purchase procedure, before the check-out phase: once the Products are added to the virtual cart, the Customer may, if in possession, enter the discount Code in the corresponding field.
The Customer acknowledges and accepts that discount Codes cannot, in any case, be converted into cash.
The Customer acknowledges and accepts that, in the event of exercising the right of withdrawal (or cancellation of the Order), DADDATO reserves the right to reactivate at its discretion the related discount Code with its original value. In any case, if it is a Code with validity in a certain period of time, it may only be reactivated if, on the date of receipt of the return or cancellation of the"If the Code still has residual validity, otherwise the discount Code is to be considered lost."
The duration, validity, value and/or any specific conditions for the use of discount codes will be specified from time to time by DADDATO in the voucher that contains them or through separate communication sent via email to the Customer.