General Terms and Conditions of Sale of the site WWW.LANEUS.IT

1. SCOPE AND INTERPRETATION

1. The following General Terms and Conditions of Sale (“General Terms”) govern the offer and retail sale to users (hereinafter, for brevity, the “Customers”) of clothing and accessories under the LANEUS® brand (the “Products”) via the eShop on the website www.laneus.it (the “Site”), owned and operated by MANIFATTURE DADDATO S.r.L., with registered office in via Strasburgo, no. 11/13/15/18 – Barletta (BT) – tax code and VAT no. 05524450722 (“DADDATO”).

2. The General Terms applicable to each individual order (“Laneus Order” or the “Order”) are those published on the Site at the time the Order is submitted by the Customer. DADDATO reserves the right to amend the General Terms at any time and without notice; any amendments to the General Terms shall take effect from the time of publication on the Site and shall apply only to Orders placed after such publication. Customers are therefore invited to review these General Terms before making any purchase on the Site and to print and/or save them on any durable medium of their choice. Purchasing a Product through the Site implies the full and unconditional acceptance by the Customer of the General Terms, which the Customer acknowledges having read and understood before placing the Order, by ticking the appropriate box in the checkout window as further indicated in the “Orders, Acceptance and Payments” section below.

3. The section headings in these General Terms are provided solely for convenience and shall not affect the interpretation of the related provisions. The words and expressions used in these General Terms shall have the meaning of the definitions indicated from time to time. The singular shall include the plural and vice versa.

4. The Customer shall benefit from the protection provided for distance contracts pursuant to Title III, Section II, of Legislative Decree No. 206 of 6 September 2005 (the “Consumer Code”), as well as all other protections provided to purchasers by the Consumer Code.

5. All Products and prices indicated in the eShop constitute an offer to the public with the limitations and terms contained in these General Terms. The retail sale of the Products available and orderable on the eShop to the consumer may not be intended for business or professional activity.

6. The “Terms of Use”, “Shipping Policy”, and “Returns” sections of the Site shall be deemed an integral and essential part of these General Terms.

2. ORDERS, ACCEPTANCE AND PAYMENTS

1. 1. The Customer may freely access the Site and view the main features of the displayed Products, including their price, as well as the images published to illustrate the Products.

   2. To purchase the Products, the Customer may place an Order as follows:

• select the Products to be purchased by adding them to the virtual cart;

• once the Products are in the virtual cart, the Customer must click the “check-out” button to submit the Order, after accepting these General Terms by ticking the appropriate box. Until that moment, it is possible to review all added Products and, if necessary, modify and/or remove them; furthermore, by accessing the cart, the Customer can verify—before purchasing and paying—all information related to the purchase of the Products, including shipping costs and estimated delivery times.

1. To place the Order, prior registration on the Site is not required. The Customer may purchase as a guest. In this case, to complete the Order, the Customer must enter in the appropriate fields their first and last name, shipping address (and billing address, if different) and complete the appropriate fields with their credit/debit card details.

2. As an alternative to the above, the Customer may place the Order by entering the email address and password defined during registration on the Site in order to access their account (hereinafter, the “Laneus Account”).

3. The Customer may pay by credit card, debit card, prepaid card, via “PayPal” or via “Scalapay”. If the Customer intends to pay using their “PayPal” account or their “Scalapay” account, the Customer will be asked to enter the relevant login credentials. Regardless of the chosen payment method, DADDATO reserves the right to wait for the actual receipt of payment before proceeding with fulfillment and shipment of the Order.

4. Once the Order has been received, DADDATO will send to the Customer’s email address indicated during registration on the Site or at guest checkout an order confirmation receipt containing a summary of the purchase information (the “Order Confirmation”). The Order shall be binding on DADDATO and the contract shall be deemed concluded, for all purposes, when the Customer receives the Order Confirmation at the email address indicated during registration or guest checkout.

5. The Customer may cancel the Order within one hour of receiving the Order Confirmation by accessing the “orders placed” section in the reserved area of their Laneus Account or by contacting DADDATO’s Customer Care at the contact details in the “Contacts” section of the Site. Following cancellation of the Order and within 5 business days, DADDATO will refund the price paid to the Customer using the same payment method chosen by the Customer at the time of purchase. Regardless of whether the recipient of the Products indicated at the time of the Order is the same person who made the payment for the purchase, the refund will always be made by DADDATO to the person who made the payment, identified as the holder of the “PayPal” account, the “Scalapay Account”, or the credit, debit, or prepaid card used for the purchase.

6. If the Customer wishes to modify the Order after receiving the Order Confirmation and before the Product has been shipped, the Customer must contact DADDATO’s Customer Care at the contact details in the “Contacts” section of the Site. The Customer acknowledges and agrees that it is not possible to cancel and/or modify an Order once the shipping process has begun.

7. Due to unforeseen logistical and organizational difficulties or upon the occurrence of Force Majeure events as defined in the “Force Majeure” section below, DADDATO may cancel the Order by notifying the Customer via email sent to the address indicated during registration or guest checkout.

8. The Customer may keep their Order details by saving the page displayed prior to submitting the Order or by saving the email communication containing the Order Confirmation. All Orders placed will be stored by DADDATO on its systems and the Customer may access them after authenticating to the Laneus Account using the login credentials (username and password) chosen during registration. In the same reserved area, the Customer may review placed orders, pending orders, and contracts already concluded, and update and save their data (contact details and email address).

1. PRODUCTS AND PRICES

   1. DADDATO reserves the right to modify at any time the assortment of Products offered on the eShop, as well as the related prices and/or Product features. In any case, DADDATO will not make any price changes to the Products after sending the Order Confirmation to the Customer.

   2. The essential characteristics and a brief description of each Product are indicated on the eShop on the respective Product detail page.

   3. DADDATO undertakes to ensure that the description and/or photographic representation of the Products are as accurate as possible. However, the Customer acknowledges and agrees that the quality of the images and/or videos accompanying the presentation of the Products on the Site may depend on the IT tools used by the Customer and/or on their personal perception and that images and/or videos are for illustrative purposes only.

   4. In general, all Products on the eShop are immediately available. Any absence and/or unavailability, including temporary unavailability, of Products will be indicated by the wording “Not available” shown in red next to the Product image. If interested in receiving updates on the restocking of the Product, the Customer may provide DADDATO, by completing the appropriate form, with their email address and will be notified when the Product becomes available again. DADDATO shall in any case not be liable for the unavailability of one or more Products and/or for failure and/or delay in notifying the Customer of the restocking of the Product.

   5. The prices of the Products published on the eShop include VAT and refer to Products packaged according to industry standards and exclude any duties, taxes and, in general, fiscal charges applicable in the destination country of the Products which, if other than Italy, shall be borne by the Customer.

   6. Product prices may be subject to updates. The Customer is required to verify the final sale price before completing the purchase process.

4. SHIPPING OF PRODUCTS AND DELIVERY TERMS

1. 1. The delivery time for the Products is that indicated in the Order Confirmation. The Customer acknowledges and agrees that the delivery date may vary due to events and/or circumstances beyond DADDATO’s direct control. DADDATO shall not be liable, under any circumstances or for any reason, for any direct or indirect damage caused by deliveries of Products after the delivery time indicated in the Order Confirmation and hereby disclaims any liability.

   2. Shipment of the ordered Products will be carried out by a shipping company operating nationally and internationally and selected by DADDATO (the “Carrier”). Deliveries will be made throughout Italy and abroad (both in EU and non-EU countries). More detailed information regarding shipping times and costs is available in the “Shipping Policy” section of the Site.

   3. Shipping costs, times and methods will be indicated at the time of finalizing the Order and may vary based on the following parameters: destination, total weight of the Products, number of packages, urgency of delivery. Customers are therefore invited to verify the shipping details before proceeding with the purchase. If the Customer requests urgent delivery of the Products, DADDATO reserves the right to apply a surcharge to be specified before proceeding with the purchase. Shipping costs to foreign countries (both EU and non-EU) shall be borne by the Customer. Shipping costs will in any case be specified in the Order Confirmation. All costs include VAT.

   4. The Customer may track the status of the shipment using the tracking number provided by the Carrier as soon as the shipment is taken in charge, which will be sent to the Customer’s email address indicated during registration or guest checkout or by SMS if the Customer has also provided their mobile phone number. For the calculation of delivery terms, business days are counted and public holidays are excluded. The indicated delivery term shall be automatically extended in the event of Force Majeure as defined in the “Force Majeure” section below for a period equal to the duration of such event. DADDATO undertakes to promptly inform the Customer of the occurrence of a Force Majeure event: if such situation persists for more than 60 days, both DADDATO and the Customer shall have the right to withdraw from the contract. In such case, the Customer shall not be entitled to any compensation or indemnity, without prejudice solely to the right to a refund of any amounts already paid for the purchase of the Products.

   5. The delivery term shall also be extended due to causes attributable to the Customer, for example if the Customer fails to provide, or provides incompletely, the data required for shipment of the Products. DADDATO assumes no responsibility for delivery errors due to inaccuracies or incomplete information in the Order provided by the Customer.

   6. Orders placed separately will be shipped separately, even if the recipient of the Products is the same.

   7. Once shipped, the Products travel at the Customer’s risk, without prejudice to any different liability attributable to the Carrier under the law. DADDATO transfers title to the Products and the Customer acquires it when the Carrier takes charge of the shipment, assuming the related risks. Consequently, for any claim relating to damage, loss or destruction of the Products resulting from transport, the Customer may act directly against the Carrier provided that delivery is accepted “subject to verification,” thereby excluding the involvement, and thus the liability, of DADDATO. The Customer therefore acknowledges and agrees that DADDATO assumes no responsibility for any damage to the Products after they have been delivered to the Carrier, or for other circumstances beyond DADDATO’s direct control.

   8. The person appointed by the Carrier will require the Customer to sign a receipt confirming delivery of the ordered Products, which shall constitute proof of delivery by DADDATO and receipt by the Customer, or the recipient of the Order, of the Products. Upon delivery by the Carrier, the Customer must check that the number of packages delivered matches the number indicated in the transport document and that the packaging is intact, not damaged, wet, or otherwise altered, including the sealing materials (adhesive tape or metal straps).

   9. Shipments will be delivered to the shipping address indicated by the Customer at the time of completing the Order, but not necessarily to the person indicated as the recipient. If shipments are addressed to locations with a central receiving service, they will be delivered to such service.

   10. The Carrier does not accept changes to the delivery address entered at the time the Order is placed. The Customer is therefore invited to check the accuracy of the information entered when placing the Order.

   11. If the recipient is absent, for domestic shipments, the Customer or the recipient of the Order will receive from the Carrier, via email to the address indicated during registration or guest checkout, a delivery attempt notice informing them of the attempted delivery. In such case, a second delivery attempt will be scheduled for the following business days. If delivery is not successful after the second attempt, DADDATO reserves the right to contact the Customer directly to reschedule delivery. For international shipments, if the recipient is absent, the Customer or the recipient of the Order will receive via email, at the address indicated during registration or guest checkout, a delivery attempt notice instructing them to contact the Carrier directly at the address indicated in the notice to arrange a new delivery. If the Customer does not contact the Carrier, the Carrier’s agent will in any case make another attempt on the business days following the first attempt. If, after two delivery attempts by the Carrier, delivery is still not possible, DADDATO reserves the right to contact the Customer or the recipient of the Order to arrange a new delivery. If delivery cannot be completed, the package will be returned to DADDATO.

5. LEGAL WARRANTY OF CONFORMITY

1. 1. Purchases of Products on the Site are covered by the legal warranty of conformity provided by the Consumer Code, which protects consumers in the event of purchasing defective Products or Products not suitable for the use declared by the seller. DADDATO therefore undertakes to provide the Customer with a legal warranty of conformity of the Products, which shall be effective pursuant to Articles 128 et seq. of the Consumer Code. If the delivered Product is defective and/or different from the one ordered, the Customer, unless the requested remedy is impossible or excessively burdensome compared to the alternative, has the right to request, alternatively:

- delivery of a Product identical to the one ordered, subject to stock availability, or

- delivery of a Product equivalent in quality and price based on stock availability, or

- a refund of the Product price and shipping costs.

by following the procedure indicated in the “Right of Withdrawal” section below, specifying in the form accessible through the “Request a return” section the reason “warranty for non-conforming product.” The Customer acknowledges and agrees that the warranty under this article applies only when the Products have been handled with due care and do not show obvious signs of damage, use and/or washing. In any case, the warranty under this article does not apply to defects resulting from normal wear and tear.

1. Once the return procedure has been initiated, the Customer is required to follow the return instructions provided via email in order to proceed with the return shipment of the goods. Return shipping costs via a shipper appointed by DADDATO are borne by DADDATO.

2. After receiving the non-conforming Product, DADDATO reserves the right to assess the actual alteration and/or defect and, if confirmed, will replace the Product at its own expense and/or refund the price within 30 (thirty) days from the date of receipt. If the assessment is negative, DADDATO will promptly inform the Customer of the negative outcome. In such case, the Customer may, at their own expense, collect the Product from DADDATO’s registered office within 30 (thirty) days from the communication of the negative outcome. In the event of disputes, DADDATO, without any obligation to do so, will make every reasonable effort to meet the Customer’s needs. Customers are therefore invited to contact DADDATO’s Customer Service via the contact details in the “Contacts” section of the Site.

3. The legal warranty lasts two years from the date of delivery of the Product and must be asserted by the Customer within two months of discovering the defect. In particular, the Customer must report the defect to DADDATO and the action to assert defects (so-called defect report) shall in any case be time-barred within a maximum of 26 months (24 months plus 2 months from the date the Customer discovered the defect) from delivery of the Product.

6. RIGHT OF WITHDRAWAL

1. 1. In accordance with the provisions of the Consumer Code, the Customer has the right to withdraw from the contract without penalties and without giving any reason within 14 (fourteen) days from receipt of the Products, by completing the return authorization request accessible from the “Request a return” section on the Site or by sending DADDATO, by registered mail with return receipt or certified email to the addresses in the “Contacts” section of the Site, an explicit statement of the decision to exercise the right of withdrawal. The Customer acknowledges and agrees that the return authorization request procedure accessible from the “Request a return” section on the Site cannot be completed after the expiration of the 14 (fourteen) day period from receipt of the Products. Customers are invited to contact DADDATO’s Customer Service via the contact details in the “Contacts” section of the Site for any support request, including technical support, and/or information regarding the return authorization procedure described above. Furthermore, the Customer acknowledges and agrees that, if exercising the right of withdrawal by registered mail with return receipt or certified email, the burden of proving the correct and timely sending to DADDATO of the communication declaring the exercise of the right of withdrawal shall remain with the Customer.

   2. Following the Customer’s request, and after verifying the actual existence of the conditions necessary to open a return procedure, DADDATO will confirm to the Customer, at the email address indicated during registration or guest checkout, that the request has been received and will communicate the assigned return number. The Customer acknowledges and agrees that returns shipped without having previously obtained a return number and/or indicating a name different from the one used during purchase may not be accepted.

   3. Once the return procedure has been initiated, the Customer is required to follow the return instructions provided via email in order to proceed with the return shipment of the goods. Products to be returned must be delivered to the shipper within 14 (fourteen) business days from the date on which the Customer exercised the right of withdrawal. In any case, the Customer may choose to return the Products using a different shipper, provided that, before shipment, they have obtained the return number and that the Products are delivered to the shipper within 14 (fourteen) days from the date on which the right of withdrawal was exercised.

   4. In case of return, the costs of the return shipment of the Products are always borne by the Customer. For returns from Italy, the costs of the return shipment will be displayed to the Customer when submitting the return request and will be deducted from the total amount of the return during the refund process. For returns from other Coutries, the return shipment is entirely handled and borne by the customer.

   5. The right of withdrawal shall be deemed correctly exercised if the Customer has complied with all of the following conditions:

• the return authorization request must be correctly completed and sent to DADDATO within 14 (fourteen) days from the date of delivery of the Product.

• the Product must not have been used, worn, washed or damaged.

• the identification tag must still be attached to the Product. All Products sold by DADDATO bear an identification tag attached with a single-use seal, which is an integral part of the Product. Returned Products without the tag and/or seal will not be accepted.

• Products must be returned in their original packaging complete with any accessories (e.g., dust bags, hangers) and accompanied by a copy of the shipping note.

• Customized Products that have undergone any alteration and/or have been damaged by the Customer cannot be returned.

1. If the Customer complies with all required conditions, DADDATO will refund the price of the purchased Products using the same payment method chosen by the Customer at the time of purchase. Regardless of whether the recipient of the Products is the same person who made payment, the refund will always be made by DADDATO to the person who made the payment, identified as the holder of the “PayPal” account, the “Scalapay” account, or the credit, debit, or prepaid card used for the purchase. DADDATO will refund the Customer the full price paid at the time of purchase, net of any shipping costs, duties, customs charges, etc., regardless of the Product price published on the Site at the time the return request is sent to DADDATO.

2. DADDATO’s Customer Service will contact the Customer directly if the Product subject to return cannot be accepted because it does not comply with the conditions set out above. In such case, DADDATO, without any obligation to do so, will make every reasonable effort to meet the Customer’s needs. The Customer may choose to have the purchased Products returned, with shipping costs borne exclusively by the Customer.

1. EXCHANGE PROCEDURE

   1. Purchased Products may be exchanged for a different size, color, model and/or item, provided that the Product to be exchanged has not been used, worn, washed or damaged, that the identification tag and seal are still attached to the Product, and that the price of the two Products is identical. If the Customer wishes to exchange the purchased Product for one with a higher or lower price, the return procedure described in paragraph 6 above shall apply.

   2. Even in the case of an exchange procedure, Products must be returned in their original packaging complete with any accessories (e.g., dust bags, hangers) and accompanied by a copy of the shipping note.

   3. Return shipping costs for exchanges via a shipper appointed by DADDATO are borne by DADDATO for shipments within Italy. The Customer may choose to return Products for exchange via a different shipper, but in that case the return costs will remain the exclusive responsibility of the Customer. Unless otherwise indicated, return shipping costs for exchanges to DADDATO’s office from abroad (including EU countries) are borne by the Customer. More detailed information regarding the exchange return policy and shipping costs is available, respectively, in the “Returns” and “Shipping Policy” sections of the Site.

   4. If the Customer complies with all required conditions, and subject to stock availability, DADDATO will process the exchange and ship the replacement Product to the Customer. For further details on shipping costs, times and methods, Customers are invited to consult the “Shipping Policy” section of the Site.

   5. DADDATO’s Customer Service will contact the Customer directly if the Product subject to exchange cannot be accepted because it does not comply with the conditions set out above. In such case, DADDATO, without any obligation to do so, will make every reasonable effort to meet the Customer’s needs. The Customer may choose to have the purchased Products returned, with shipping costs borne exclusively by the Customer.

   6. DADDATO reserves the right to designate certain Products on the Site as “non-returnable”. This characteristic will be explicitly indicated on the Product detail page on the Site.

8. INTELLECTUAL PROPERTY RIGHTS

1. 1. All content on the Site, including but not limited to text, software, photographs, videos and images of the Products, is protected by copyright and is owned by DADDATO, owner of the Laneus® trademark.

   2. The Customer may not use, copy, reproduce, modify, publish, transmit or exploit in any way the name DADDATO and/or the Laneus® trademark or any Site content, in whole or in part, nor download information from the Site for commercial purposes.

   3. Unless otherwise provided by copyright laws, no copying, distribution, transmission, publication or commercial exploitation of downloaded content shall be permitted without the explicit consent of DADDATO. The Customer acknowledges that no intellectual property rights are acquired by downloading content protected by copyright.

2. FORCE MAJEURE

   1. For the purposes of these General Terms, Force Majeure shall mean events including, but not limited to: war, hostile acts or acts of war, whether or not in a declared state of war; rebellion, revolution, insurrection, unrest, civil war, riots and acts of terrorism; nationalization, mobilization, requisition, sanctions, blockade, or any other act or omission of a national or local governmental authority; strike, sabotage, lockout, embargo, blockade, industrial dispute, shipwreck, interruption or limitation of electrical power supply; natural disasters, pandemic, epidemic, quarantine, plague, earthquakes, storms, fires, flooding, inundation, tidal waves; actions or omissions by local authorities, prohibition on exporting or importing materials, equipment or services.

10. MISCELLANEOUS

1. 1. If any provision of these General Terms is held to be null or invalid, the remaining provisions shall nonetheless remain valid and effective.

   2. DADDATO’s mere tolerance or the Customer’s failure to contest non-compliance with the information contained in the General Terms cannot be construed as tacit acceptance of such breach or performance, nor as a waiver of the provisions agreed between the parties.

11. COMMUNICATIONS:

1. 1. For any communication and/or request for assistance and/or complaint regarding purchased Products, the Customer may contact DADDATO at the addresses indicated in the “Contacts” section of the Site.

12. PRIVACY

1. 1. The Customer can obtain complete information on the processing of their personal data in the “Privacy Policy” section of the Site.

   2. For any other information about DADDATO’s Privacy Policy, the Customer is invited to send any request to the addresses listed in the “Contacts” section of the Site.

13. GOVERNING LAW AND JURISDICTION

1. 1. These General Terms are governed by and construed in accordance with Italian law.

   2. For matters not expressly provided for in these General Terms and by Italian law, express reference is made to the Italian Civil Code and the Consumer Code.

   3. In the event of any disputes arising between DADDATO and the Customer regarding the interpretation, effectiveness, validity, performance and/or termination of these General Terms, the court of the Customer’s place of residence or domicile, if located in Italy, shall have jurisdiction.

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SITE TERMS OF USE

Dear Customer,

Welcome to www.laneus.it

The Site is owned and operated by MANIFATTURE DADDATO S.r.L., with registered office in via Strasburgo, no. 11/13/15/18 – Barletta (BT) – tax code and VAT no. 05524450722 (“DADDATO”), owner of the Laneus® trademark.

Use of the Site is permitted under the terms and conditions set forth in this “Terms of Use” section (hereinafter also the “Terms of Use”). Please read these terms carefully before using the Site.

By using the Site, you signify your consent to the Terms of Use; therefore, if you do not accept the Terms of Use, in whole or in part, DADDATO invites you not to use the Site and not to download any material from it.

DADDATO may limit access to certain functions or areas of the Site only to users who have registered through the registration procedure on the Site. The username and password defined during registration will allow access to the user’s personal account (the “Laneus Account”) and are to be considered confidential information and must not be disclosed to third parties.

DADDATO reserves the right to modify the Terms of Use at its sole discretion, at any time and without notice. Any changes to these Terms of Use will be published on the Site. If you do not agree with any permanent change, you have the right to delete your Account.

You agree to provide true, accurate, current and complete information about yourself as required by our registration procedures and, in any case, to provide all information and data necessary for DADDATO to duly execute orders placed by you through the eShop on the Site. You agree not to impersonate any person or entity and not to misrepresent your identity or relationship with another person or entity, including using another person’s username, password or other account information where our registration procedure requires such information. You also agree to promptly notify us at the address provided in the “Contacts” section of the Site of any unauthorized use of your username, password or other Account information, or any other security breach of which you become aware, relating to the Site or connected aspects.

You represent full ownership and availability of the data, information and content provided to DADDATO and that their possible use by DADDATO does not infringe any third-party rights nor violate laws and/or regulations. You are responsible for the confidentiality of your username(s), password(s) and account(s), as well as for all activities carried out under your Laneus Account(s). DADDATO reserves the right, at its sole discretion, to suspend and/or block your Laneus Account and your ability to use the Site or part of it for impersonation or misrepresentation of identity, or for any other violation of these Terms of Use.

It is strictly forbidden to transfer the Account and/or username and/or password to third parties and/or to allow third parties, natural and/or legal persons and/or automated systems even if installed on your device (applications, websites, etc.), to use the Account and/or username and/or password on your behalf and/or on behalf of others. In case of violation of these prohibitions, DADDATO reserves the right to deactivate the Account and seek compensation for any damages suffered.

The user is required not to interfere with the operation of the Site and, in particular, undertakes not to attempt to circumvent security, not to tamper with it, not to carry out hacking activities, or otherwise impair in any way the operation of the Site or any IT system, server, router or any other IT device.

DADDATO undertakes to manage the security of the Site’s infrastructure to the best of its ability. However, it cannot guarantee that all Site content is free from infections or that it may not be temporarily compromised during a cyberattack. The user must activate all procedures and controls regarding viruses in order to meet security and reliability requirements for inbound and outbound data.

DADDATO may temporarily or permanently suspend connection to the Site due to events beyond its direct control and/or events caused by power outages and lack of telephone connections, unavailability or congestion of the equipment used by telephone operators for landlines, mobile services, and gateways used, for the user’s failure to comply with any of the obligations set forth in these Terms of Use, or for Site improvement, repair, or maintenance work. Therefore, no refund and/or direct and/or indirect compensation shall be due to the user/customer for any reason. It is understood that in the event of temporary suspension of the service for Site improvement, repair, maintenance or restyling, the Site’s operation will resume and continue regularly for users under these Terms of Use.

COMMERCIAL POLICY

For the purchase of products on the Site, DADDATO accepts the following payment methods: credit, debit, prepaid card, Scalapay and/or PayPal.

DADDATO accepts payment via the following circuits: Visa, Mastercard, American Express and Maestro.

To receive additional protection for e-commerce transactions, DADDATO suggests enabling the security PIN codes provided by Verified by Visa and Mastercard SecureCode. For more information, DADDATO invites users to visit the websites WWW.VISA.COM and WWW.MASTERCARD.COM.

CREDIT CARD CHARGE

If funds are sufficient and the data entered is correct, the operation will be authorized automatically. The Customer will receive a confirmation email from the payment processor.

The authorized amount is temporarily held as a payment request; the amount is then settled on the business day following submission of the Order placed by the Customer.

PRICES AND CURRENCY

Published prices and final invoices will be expressed in euros (EUR) for all shipping countries.

DADDATO invites Customers to contact their bank for information on the exchange rate applied and any bank fees related to the transaction.

Amounts paid by credit and/or debit card will be charged in euros (EUR), and the final price will be calculated and charged by applying the specific exchange rate on the day of the transaction.

PROMO CODES

Promo codes are personalized codes sent to the Customer by email or made available through the Site that allow the Customer to benefit from a discount exclusively on purchases of Products made on the Site within the time frames and methods communicated by DADDATO (hereinafter also “Discount Code”).
Discount Codes are issued at DADDATO’s sole discretion on specific occasions (promotional offers, advertising campaigns, etc.).
Each Discount Code may be used only for Orders placed after its issuance. Discount Codes may be cumulative. In any case, DADDATO reserves the right to indicate whether Discount Codes are cumulative at the time they are issued by providing prior notice to the Customer. If the Customer wishes to use a Discount Code, it must be entered during the purchase process, before the checkout stage: once the Products have been added to the virtual cart, the Customer may, if in possession of a code, enter the Discount Code in the corresponding field.
The Customer acknowledges and agrees that Discount Codes cannot under any circumstances be converted into cash.

The Customer acknowledges and agrees that, in the event of exercising the right of withdrawal (or Order cancellation), DADDATO reserves the right, at its discretion, to reactivate the related Discount Code with its original value. In any case, if the Code is valid only for a specific period of time, it may be reactivated only if, on the date the return is received or the Order is cancelled, the Code still has remaining validity; otherwise, the Discount Code shall be considered forfeited.

The duration, validity, value and/or any specific conditions for the use of Discount Codes will be specified by DADDATO from time to time in the voucher containing them or through a separate communication sent to the Customer via email.